Lively is now Jabra EnhanceTM

Our name has changed, but our mission hasn't: Helping you hear your best — delivering the same extraordinary technology, innovative app, and great care as affordably as ever.

Exciting times ahead.

Jabra is a global pioneer in audio innovation with a legacy of more than 150 years of sound engineering. Lively is a leader in extraordinary hearing technology and convenient, online care.

By combining the best of what Lively does with the best of what Jabra does, we can bring to market more innovative hearing products and continue to make hearing care more accessible and affordable for all.

Jabra Enhance: new name, but the same commitment to your hearing goals, same extraordinary hearing technology and innovative mobile app, and same great care and support from our dedicated Audiology and Customer Care Teams.

About Jabra Jabra is a world-leading brand in audio, video, and collaboration solutions — engineered to empower consumers and businesses. Jabra's cutting-edge innovations in hearing care are engineered for you — whoever you are, whatever you do — and founded in the belief that great sound should be as individual as your personality.

Still have questions?
We have answers

  • We teamed up with Jabra to create Jabra Enhance — an industry leader in online hearing care. Jabra is a worldwide pioneer in audio engineering and sound innovation. Lively is a leader in providing extraordinary hearing technology and convenient, online care.

    Together, we can bring to market even more advanced and innovative products, and make hearing care more accessible and affordable for all. Although our name has changed, our mission hasn't: helping you hear your best — delivering the same extraordinary technology, innovative app, and great care as affordably as ever. Becoming Jabra Enhance, we can do just that.

  • Yes, we are still the same company, same CEO, same leadership, same top-notch Audiology and Customer Care teams. It's the same folks committed to your hearing care, just with a new name.

  • We offer essentially the same hearing aid models, they have just been renamed:

    • Lively Lite = Enhance Select 50
    • Lively Plus = Enhance Select 100
    • Lively Pro = Enhance Select 200

    Note, if you purchased our rechargeable or battery-powered hearing aid models before December 2021, these have not been renamed.

  • We are updating our mobile app names on November 8th.

    If you use the Lively Connect app, you will need to update it on November 8th. Once updated, the name and icon of the app will change to Jabra Enhance Select. If your phone has automatic app updates enabled, you're ahead of the game — it will be updated per your phone's updating process. Just look for the yellow Jabra Enhance Select icon on November 8th — it'll be in the same place the Lively Connect app was on your phone. All the app functionalities and features are the same as Lively Connect, it has just been renamed to Jabra Enhance Select.

    If you use the My Lively app, it is being retired so you will need to download a new app:

  • Yes, they will!

    • Our Lively 2 Lite, Plus or Pro hearing aid models work with the new Jabra Enhance Select App
    • If you purchased our rechargeable or battery-powered hearing aid models before December 2021, these models work with the Jabra Enhance Pro app

    All the app functionalities and features are the same as the former Lively apps — you can still control your hearing aids, get remote adjustments from our Audiology Team, and view, book, and attend video appointments.

  • If you have automatic updates enabled on your phone, the Lively Connect app may have automatically updated to the Jabra Enhance Select app.

    Look for the yellow Jabra Enhance Select icon — it's in the same place the Lively Connect app was on your phone. All the app functionalities and features are the same, it has just been renamed to Jabra Enhance Select.

  • We still have the same Audiology and Customer Care Teams, nothing has changed with your care. We're always here for you, contact us if you have any questions!

  • Yes, we still have the same 100-day risk-free trial policy.

  • Yes, we still have the same 3-year warranty policy.

  • Yes, we are committed to your information privacy and security, and still have robust privacy policies.

  • Because our products, services, and team remain essentially the same, we've updated our reviews to reflect our new name. The company name has been updated to Jabra Enhance and the hearing aid model name has been updated to Enhance Select.

  • We are not expanding internationally yet, but we are always looking for opportunities to help more people.

  • Yes, Lively and Jabra are still owned by GN.

  • No, not currently, but we are planning to sell it soon!

  • No, the Jabra Enhance Pro is exclusively sold at Costco, and is not sold or supported by us.

  • No, we are focused on hearing aids and helping people with hearing loss.